Mission critical mobile apps
for logistics & field services

• ikoMobile™ integrates all aspects of on site services
• Aspects include logistics, order processing, customer relationship, supply chain considerations, technical field services, equipment management, etc
• Some of the many functions can include:
  • registration of services, deliveries or collections performed on site
  • signalling customer expected time of arrival
  • customer enquiry handling; customer confirmations & response
  • streaming information back & forth to ERP & CRM
  • automatic creation & messaging of legal documents
  • processing service checklists
  • lookup of equipment maintenance information
  • site & container packaging & loading checklists
• Fully customised to your business, its design starts with a structured business analysis

Applications exploit any of an almost endless list of smartphone features, such as:

• Image capturing & document processing
  Register & assign images or documents to transactions
  Consult site & customer history
• Communications features, sending & receiving messages, or signaling events or to-do actions to field workers
  Instant communication between central management & remote users
• High precision GPS tracking of device
  Replaces dedicated geo-tracking devices
  Facilitates traceability of services Á reports real-time vehicle position

• Streams information from and to your ERP/TMS/… or any office back-end system
  Works with periodic batches, or asynchronously - i.e. almost instantly - with central transactions
• Buffers information on our syncing service. Syncing forwards information to appropriate Mobile devices
• Mobile hardware can be replaced instantly.
  Syncing service bringing devices up to date in seconds
• Devices have full autonomy for up to 48 hours
  Central office systems can be maintained & serviced independently
• Devices communicate with Syncing Message Bus when possible, but continue to operate if necessary
  Your App operates independent from network connections or central systems

• Apps run on all Android version 7+
  Works on popular general purpose smartphones, either primarily or as backup
• Ideally works with ikoSmart™: dedicated, rugged & industrial hardware for increased reliability
• Custom Android device management on ikoSmart™ facilitates central configuration and control over Android devices

• Sign in & out
  Time monitoring uses sign in & out to enforce time & performance tracking
• Functional tracking of performance
  Assigning time status in relation to driving & order execution
  System registers relevant status to time intervals, e.g. driving time, waiting time, servicing, ...